Prime UK ServicesCall

Carlisle · Cumbria · The North

Get the roof sorted by a firm that turns up.

Roof repairs, re-roofs, flat roofs and guttering, for homes and commercial buildings. Tell us what’s happening and send a photo of it. We come and look, then you get a price in writing.

Water coming in right now? Ring us first.

  • Safe Contractor Approved
  • CHAS accredited
  • NFRC memberMember no. 42076
  • ISO 9001
  • ISO 14001

Roof emergency?

Water coming in, storm damage, or something loose or unsafe. Tell us what’s happened and where, and it goes straight to our team.

Call 0800 987 7722

Why it matters now

A roof leak doesn’t stay a roof leak

Most people leave it. Getting a roofer out feels like more hassle than the drip in the loft. Here’s what the waiting actually costs.

It gets into the timbers

Wet roof timbers rot. Once they’ve gone, the job is no longer a repair to the covering, it’s the structure underneath as well.

It works its way down

Water tracks along a beam and comes through a ceiling in a different room. By the time you see the stain it’s been running for a while.

A small job turns into a big one

A few slipped tiles is a morning's work. The same roof after two more winters is a scaffold, new battens and a much bigger job.

What you get

A roof you stop thinking about

One firm, start to finish

The scaffolding, the roofing and the joinery are all ours. Nothing stops halfway through while we wait on another company to turn up.

You see the roof yourself

Where getting up there is awkward we fly a drone over it and hand you the photographs. You aren’t taking our word for what’s up there.

A price in writing

What we’ll do, what it costs, and what isn’t included. If we find something once the covering is off, you hear about it before we carry on.

The date holds

Because the scaffold is ours, the start date is ours to keep. You aren’t waiting three weeks on a hire company.

Who you’re dealing with

You’ve probably already had a roofer who never rang back

Somebody comes out, has a look, says he will send a price over. Then nothing. Or the price arrives as one number in a text message with no idea what it covers.

The trade has earned that reputation and it’s the reason most people put the job off for another winter.

Prime work out of a yard in Carlisle. The team has 50 years of roofing experience between them. Roofing, scaffolding, joinery and building work, all under one firm.

Prime UK Services scaffolding on a Cumbrian job

How it works

Three steps, and none of them is chasing us

  1. 01

    Tell us about the job

    A few short questions on this page, and photos of the problem straight off your phone. Two minutes, and you can do it at eleven at night.

  2. 02

    We come and look

    A survey from the ground, or a drone over the roof where access is awkward.

  3. 03

    You get a price in writing

    The work, the cost, and what isn’t included. Then it’s your call.

Start here

Tell us about the job

Answer a few questions, send a photo, leave your number. That’s it.

Or ring us free on 0800 987 7722

Also on the books

Smaller jobs we also take on

Ask about any of these when you get in touch.

  • Plumbing and electrics
  • Height safety and fall prevention
  • Bird netting
  • Facade cleaning
  • Pressure washing

Roofing in Cumbria, and why so many people put it off

Cumbrian weather is hard on a roof. Wind off the Solway, rain most of the winter, and old slate on houses that were built long before anybody thought about felt underneath.

So roofs here fail. That part is normal. What isn’t normal is how hard it is to get somebody out to look at one. People ring three firms, hear back from none, and end up sticking a bucket in the loft for another year.

We built this website to take that bit out. You describe the job and send a photo of it at whatever hour suits you, and it lands with our office as a complete record rather than a name and a number scribbled on a pad. Whoever rings you back already knows what they’re looking at.

After that it’s ordinary roofing. We come and survey it, we tell you what’s wrong, and we put a price in writing. If the honest answer is that it’ll last another five years with a repair, that’s what we’ll tell you.

Tell us about the job

Areas covered

Offices in Carlisle and Manchester

Our main offices are in Carlisle and Manchester. For homes, we cover the areas listed here. For commercial work, we cover the whole country. If your postcode isn’t on the list, ask anyway.

  • Carlisle
  • Penrith
  • Keswick
  • Workington
  • Whitehaven
  • Kendal
  • Windermere
  • Barrow
  • Ulverston
  • Lancaster
  • Hexham
  • Dumfries
  • Scottish Borders
  • Manchester
  • Cheshire

Tell us about the job

Two minutes, a couple of photos, and somebody who knows roofs comes and looks at yours. If water is coming in right now, ring us instead.